Position Purpose
Ensures exceptional customer service, maintaining compliance with established standards and policies, and effectively utilizing information systems. This role emphasizes meticulous data management, problem resolutions, technological proficiency, and exceptional communication skills.

Required Qualifications - Education and Yrs Exp
Associates plus 1-2 year(s) of experience or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities

• Excellent writing and interpersonal skills with a strong customer service ethic
• Proficiency with computer applications (Microsoft Outlook, Word, PowerPoint, and Excel) and database programs
• Strong organizational skills and excellent attention to detail
• Tact, diplomacy and ability to maintain confidentiality
• Ability to communicate respectfully with a diverse community and support the Department’s mission to foster inclusiveness and diversity
• Proficiency in information systems, reporting, and data management tools
• Good judgment, problem solving, and analytical skills
• Able to balance many tasks simultaneously, prioritize and work independently while keeping supervisor well-informed of progress
  
  

Preferred Qualifications

• Demonstrated successful work experience in a large and/or complex environment where collaboration and flexibility were essential
• Experience in human resources and interest in employee engagement helpful
• Program coordination experience preferred
  
  

Job Type: Full-time

Pay: $21.97 - $27.45 per hour

Work Location: In person