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Workforce Career and Credentials Coach

Eastern Shore Community College

Job Description

Working Title
Workforce Career and Credentials Coach

Role Title
Education Support Spec III

Role Code
29144-SW

FLSA
Nonexempt

Pay Band
04

Position Number
284R0027

Agency
Eastern Shore Community College

Division
Eastern Shore Community College (Div)

Work Location
Accomack - 001

Hiring Range
$42,905-$46,500, commensurate w/ qualifications

Emergency/Essential Personnel
No

EEO Category
B-Professional

Full Time or Part Time
Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-
No

Does this position have a bilingual or multilingual skill requirement or preference?
Yes

Work Schedule
Monday – Friday, 8:30 – 5:00; occasional evenings and weekends as required

Sensitive Position
No

Job Description

Eastern Shore Community College is a member of the Virginia Community College System. The College serves the residents of Accomack County and Northampton County as a two-year institution of higher learning. Operating under policies established by the State Board for Community Colleges and the Eastern Shore Community College Board, the college is financed primarily with state funds, supplemented by contributions from the two counties and the Eastern Shore Community College Foundation.

The Workforce Career and Credentials Coach will assist students interested in or enrolled in workforce programs with career and educational planning services, program admissions, financial aid, successful credential completion, identifying work-based learning opportunities, and job placement and retention. The Coach will work collaboratively with the Adult Education Department in programs related to Integrated Education and Training (IET). The Coach will assist students in overcoming barriers to success by connecting them to supportive services at the college and in the region, as appropriate. The coach will work closely with Workforce Adjunct instructors and their students before, during, and after their credentialing programs to help the college workforce unit achieve goals related to the VCCS and ESCC strategic plans.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications
Ability to build relationships and provide excellent coaching services to students from broad and diverse ethnic/racial/economic backgrounds, who are pursuing short-term workforce opportunities. Demonstrated ability to provide excellent customer service. Must possess both creative and critical thinking skills. Strong recordkeeping skills and the ability to handle multiple projects simultaneously. The coach should have basic knowledge of the workforce development system in Virginia and support resources and some experience in accessing supportive services for clients. The coach should have excellent communication skills and demonstrate the ability to collaborate with community college and workforce partners and employers. Travel may be required to provide coaching services or to meet with stakeholders. Knowledge of career assessment and development trends and methodologies. Ability to be an effective listener. Ability to use various computer applications including MS Office and Internet Explorer.

Additional Considerations
Demonstrated experience in counseling, human resources, social services, education, or a related fields. Valid driver’s license. Coaches should have completed or be willing and able to complete the Virginia Career Coach Certification Program within the first 6 months of employment. Experience and/or understanding of various Workforce Development programs, credentials and financial aid. Spanish and/or Haitian Creole language skills preferred but not required.

Operation of a State Vehicle
No

Supervises Employees
No

Required Travel
Travel may be required to provide coaching services or to meet with stakeholders.
Posting Detail Information

Posting Number
CLS_3564P

Recruitment Type
General Public - G

Number of Vacancies
1

Job Open Date
02/06/2025

Job Close Date
02/27/2025

Open Until Filled
 
Agency Website
es.vccs.edu

Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:

Additional Information

Background Check Statement Disclaimer

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

ADA Statement

The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

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