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JHU Organizational Change Management Business Systems Analyst (3 Levels)

Job Description

 

 

 

Johns Hopkins Sightline: Unleash Your Impact

 

The Johns Hopkins Sightline Business Modernization Project is more than just a job - it's a mission. We're tearing down walls to unleash the full potential of our people. Baltimore, ranked a top 2024 destination by the New York Times, is your backdrop as you join a dynamic and entrepreneurial team to reimagine the way Johns Hopkins works. We're not just simplifying processes and transforming technology - we're empowering people to focus on what matters most: research, teaching, patient care and community impact.

 

Does this sound like you?

  • Thrive in fast-paced environments with daily new challenges and opportunities.
  • Are passionate about simplifying complex systems to change people’s lives.
  • Believe in transformation that empowers, not hinders, the front-line people.
  • Have experience in process improvement, technology implementation, or project management.
  • Enjoy analytical thinking and problem solving.
  • Communicate clearly with a team.
  • Possess a desire to grow and learn.

Joining Sightline means you’ll:

  • Work with cutting-edge technology.
  • Join a collaborative team of experts in higher education and healthcare.
  • Build new skills with a team that encourages creativity, innovation, and personal growth.
  • Gain valuable experience and expertise in process improvement, technology implementation, and change management. 
  • Enjoy a competitive salary and benefits package that includes health insurance, retirement savings plans, telework options, and generous paid time off.

Become an architect of change and help shape the future of Johns Hopkins University and Johns Hopkins Health System alongside a passionate team in Baltimore's vibrant hub.

 

JHU Organizational Change Management (OCM) Business Systems Analyst (3 Levels)

The Business Systems Analyst role encompasses four distinct levels of expertise within the Johns Hopkins University: Business Systems Analyst I, Business Systems Analyst II, Senior Business Systems Analyst, and Program Director. Each level plays a critical role in Sightline’s success in implementing and optimizing our new ERP system. Successful candidates will be assigned to a specific level based on a combination of their interest and the amount of related experience and education. Note: the director-level positions within the OCM team have already been filled. For this reason, we are currently recruiting for the first three levels only.

 

General Position Summary:

The Organizational Change Management (OCM) team at Johns Hopkins University (JHU) is seeking dynamic and detail-oriented Business Analysts to join our dedicated team. This role will work side by side with members across JHU, providing a unique opportunity to gain exposure and expertise across three critical workstreams: Communications, Training, and Readiness & Engagement. In addition to OCM-focused topics, this role will offer a better understanding of how many support functions operate within the Hopkins ecosystem. If you enjoy working in a team environment, understanding the needs of stakeholders, creatively problem-solving, and excel at delivering excellent work, we hope you will apply!

 

While prior experience in Change Management or ERP implementation is preferred, it is not required. Ideal candidates will possess strong analytical and problem-solving skills, excellent written and verbal communication abilities, and proficiency in Microsoft Office Suite. Experience with data analysis and reporting, knowledge of change management principles, and familiarity with ERP systems and business process improvement are highly desirable. Join us to develop creative and customized solutions that meet the evolving needs of our projects and contribute to the ongoing success of JHU’s Organizational Change Management initiatives.

 

  1. Business Systems Analyst I will serve as a business function and system expert for module(s) or sub-modules(s) of the new ERP System focusing on understanding and documenting basic Finance business processes. Working closely with internal stakeholders, the Business Systems Analyst I will utilize those requirements to identify appropriate technical solutions and any associated business process enhancements for the future state system. The position will also be responsible for contributing to associated testing and training activities including documentation and execution.

 

  1. Business Systems Analyst II will include all of the responsibilities above but will expand to include the identification and documentation of requirements for moderately complex business processes. The successful candidate will also be responsible for project management for smaller sub-projects within the Finance functional area.

 

  1. Senior Business Systems Analyst will be responsible for all of the above but will expand to include the identification and documentation of requirements for highly complex processes and moderately sized sub-projects within the Finance functional area. As a more experienced analyst, this position provides ongoing mentorship and guidance to those in the Business Systems Analyst I and II positions.

 

Full job descriptions are available here.

 

Minimum Requirements

All levels require a bachelor’s degree. Business Systems Analyst II, Sr. Business Systems Analyst, and Senior Business Systems Analyst require experience with varied interpersonal and technical skills, along with demonstrated skills in interacting with members from all organizational levels to diagnose problems, develop, and implement that could be process or technically oriented.

 

Business Systems Analyst I

  • Requires 4 years of progressively responsible experience working in an administrative functional area(s) (finance, procurement/supply chain, HR, sponsored projects), in systems/process analysis, with organizational change management, or with program management.
  • Requires two years’ experience as an ERP user.

 

Business Systems Analyst II

  • Requires six years of progressively responsible experience working in an administrative functional area(s) (finance, procurement/supply chain, HR, sponsored projects), in systems/process analysis, with organizational change management, or with program management.
  • Requires three years of experience as an ERP system user.

 

Sr. Business Systems Analyst

  • Requires eight years of progressively responsible experience working in an administrative functional area(s) (finance, procurement/supply chain, HR, sponsored projects), in systems/process analysis, with organizational change management, or with program management.
  • Requires four years of experience as an ERP system user.

 

Preferred Qualifications:

  • Experience working in a higher education, academic medical center, and/or health care setting.
  • Experience with a cloud-based ERP solution such as Workday, Oracle, or SAP.
  • Experience with scoping, requirements gathering/definition, documentation, testing, training, and support.
  • Additional experience may substitute for missing education and additional education may substitute for missing experience.

 

Special Knowledge, Skills, and Abilities:

  • Excellent communication skills, including the ability to listen and effectively synthesize information from subject matter experts; the ability to write and present clearly and concisely; and the ability to facilitate effective meetings and engage participants.
  • Ability to create highly effective business analysis and project management artifacts.
  • Ability to understand, analyze and document dependencies and impacts in a highly integrated system or within overlapping business processes.
  • Ability to effectively work with loosely defined or high-level requirements and schedules.
  • Advanced proficiency with Microsoft applications, especially Excel, Visio, and PowerPoint.
  • Ability to function effectively within a structured project management environment.
  • Ability to provide mentorship and guidance to newer analyst.

 

 


 

Classified Title: Depends on hire
Role/Level/Range: Depends on hire
Starting Salary Range:  (Low end of PD $62,300 -  High end of PF $149,800; Commensurate with experience)
Employee group: Full Time 
Schedule: Monday - Friday: 8:30 am - 5:00 pm 
Exempt Status: Exempt  
Personnel area: University Administration 

 

 

Total Rewards
The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies
Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

Vaccine Requirements
Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine. The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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