DESCRIPTION

BENEFITS

QUESTIONS

• A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs
• Fine dining in the Percival Room, offering vegetarian, vegan, and gluten-free choices as part of our Culinary Arts and Baking & Pastry Arts programs
• The Clipper Coffee Corner serving Batdorf & Bronson coffee and a selection of delicious food items from our baking/culinary students
• A brand new Health & Wellness Center
• FREE Bus service every 15 minutes to downtown Olympia and beyond
• FREE parking on our campuses – permits are not required
• On-campus child care
• Percival Creek which runs beneath our campus footbridge, provides year-round beauty and views of Chinook, Coho, and chum salmon pass through each fall
• Many walking paths that are marked and on nicely paved sidewalks
• SPSCC promotes wellness with a variety of different workshops and events on campus
• Lots of activities with our Artist & Lecture series, which are FREE for staff and faculty
• Many community events in the Kenneth J. Minnaert Center for the Arts
• Employee Resource Groups (ERGs)that offer an opportunity for SPSCC employees to gather and connect around issues that define them personally, and which affect their work at the College and their professional development. Current Employee Resource Groups include:
  • Staff and Faculty of Color (SFOC) ERG - an employee network which strives to create an intentional and relational foundation for community and trust building across different groups through shared values.
  • The LGBTQIA+ ERG creates a space for LGBTQIA+ staff and faculty at the college to share resources, build support and community, and work towards greater equity and accessibility.

Responsibilities and duties of the Small Business Development Center Business Management Counselor include, but are not limited to, the following:

• Advising clients in the formation or development of small businesses.
• Assisting with the identification and evaluation of business challenges and opportunities.
• Providing assistance and guidance in developing business plans, operating plans, marketing, management, human resource management, financial analysis, cash flow forecasting, bookkeeping/accounting education, succession planning, commercial financial proposals, and other business management areas.
• Performing research data compilation, and budget analysis for use in managerial decision making.
• Work with CB&I program staff and leadership to evaluate effectiveness of services in meeting the needs of the area and look at triage and program gaps that need to be filled.
• Manage a client portfolio that is consistent with the SBDC Network’s strategic expectations and advising 80-100 small business owners per year on a 1 to 1 basis.
• Engaging with the community through internal and external stakeholder meetings and presentations. This includes presenting in credit classrooms, service groups, advisory committees, etc.
• Teaching workshops aimed at small business operations and guest speaking as a resource in other classes.
• Provides feedback to SPSCC Corporate Education team on what classes are needed to fill the gaps in service to our business community. Helps connect clients to the appropriate training resources.
• Recording and reporting on client activities using the SBDC applications and forms, including entering data into Neoserra.
• In coordination with the other Business Advisor, shares the responsibility for fulfilling the aspects of the South Puget Sound Community College/Washington State University Small Business Development Center contracted alliance. This includes going through the training and mentoring process to become a “Certified Business Advisor,” attending semiannual meetings, and operating in compliance with WSBDC Standard Operating Procedures.
• Attending meetings and/or conferences as program representative.

Minimum Qualifications

• Baccalaureate degree in business or related field. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
• Minimum of three years of experience in business ownership, business management, and/or program development. A Master’s degree in a related field may be substituted for up to one year of the required experience. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
• Robust computer skills, including proficiency in Word, PowerPoint, email, and Excel. Must be familiar with computerized accounting systems, such as QuickBooks. Experienced with virtual meeting platforms such as Zoom or Teams.
• Lift up to 10 lbs and be able to travel to off-site locations for appointments and statewide meetings.
• Candidates must complete the WSBDC certification within six months of being hired or be making satisfactory progress towards completion, as determined by the SBDC’s Certification and Professional development Committee. Upon successful completion, the candidate will be designated a Certified Business Advisor (CBA) and will be expected to pursue on-going professional development and continuing education to maintain his or her certification.

• Demonstrated local economic development, community, and business relationships.
• Experience advising small businesses.
• Five or more years owning and/or managing a small business.
• Experience developing and teaching workshops.
• Program and/or product development experience.
• Work with technology-based firms.
• Demonstrated ability to work as a team member with other advisors in a shared facility with combined triage for customers.
• Experience working with federal or state grant funds and reporting.
• Experience working with QuickBooks or other small business accounting software.

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in diverse communities.
• Ability to work efficiently and effectively in a public-sector environment
• Ability to communicate effectively, both orally and in writing.
• Ability to develop basic business plans, marketing plans, financial strategies, and business loan proposals.
• Ability to gather data, compile information and prepare reports.
• A demonstrated ability to maintain accurate and timely records of professional activities.
• Proficient in the use of personal computers and related software applications.
• Knowledge of the characteristics and prerequisites of a successful business loan proposal.
• Knowledge and understanding of the principles and practices of small business operations.
• Knowledge of basic business accounting.
• Knowledge of federal, state and local taxes and regulations pertaining to small businesses.
• Ability to develop and present educational programs and/or workshops.
• High tolerance for ambiguity; the ability and willingness to work in an ever-changing and fast-paced environment to address complex business and human resource concerns.
• Strong team attitude and approach to work; the ability and willingness to share ideas, to be open to the ideas of others and to work toward organizational goals and interests.
• Strategic thinking; the ability to formulate effective business strategies consistent with accomplishing the business and mission of WSBDC and WSU. Having a long-term perspective and the ability to assess the impacts of proposals – both pro and con.
• Systematic thinking; the ability to focus on how issues being reviewed interact with the other components of our systems.
• Strong customer service orientation; the desire and ability to provide friendly and flexible services that resolve concerns in a timely fashion in accordance with the appropriate processes and procedures.
• Consulting skills; the ability to work with client to define their concern(s), identify options with the attendant potential consequences, and place customers in a position to make decisions as to an appropriate course of action.
• Commitment to diversity; an appreciation of the benefits of a diverse workplace and customer base and the willingness to take action to enhance the diversity of SPSCC and the CB&I.
• Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing, to remain poised under a variety of circumstances and to interact effectively with people in a positive manner that engenders confidence and trust.
• Ability to work effectively and efficiently in high-stress environments and with conflicting priorities.
• Ability to address multiple complex problems simultaneously.
• Ability to multitask without loss of efficiency or accuracy, including the ability to execute multiple assignments from multiple sources.
• Ability to sustain work and attention in spite of distractions and/or interruptions.
• Ability to interact appropriately with a wide variety of individuals including customers and clients.
• Ability to deal with people facing adverse circumstances.
• Ability to work as an integral part of a team.
• Ability to maintain regular attendance and punctuality.
• Ability to understand, remember and follow verbal and written instructions.
• Ability to complete assigned tasks without direct supervision.
• Ability to exercise independent judgment and make effective decisions.

• Cover letter addressed to the Screening Committee highlighting your ability to perform the responsibilities and competencies described in the job posting.
• Current resume/CV showing all educational and professional experience which demonstrates how you meet the minimum and any preferred qualifications.

South Puget Sound Community College values diversity and is an Equal Opportunity Employer and Educator

South Puget Sound Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). SPSCC provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, Samantha Dotson, Executive Human Resource Officer /Title IX Coordinator, 360-596-5361, ssoto@spscc.edu, Building 25, Room 220, 2011 Mottman Rd SW, Olympia, WA 98512; South Puget Sound Community College is a smoke-free/drug free environment.

SPSCC OFFERS:
A generous benefits package including medical, dental, vision, life insurance, long-term disability, retirement, and optional deferred compensation programs. The position is eligible to participate in the State Board Retirement Plan (SBRP) and Department of Retirement Systems (DRS). Employees have the option to participate in two tax-deferred retirement investment programs. For health benefit information go to Washington Health Care Authority

COMPENSATION
Your paycheck is just part of your total compensation package, with an employee benefits package worth about 30% of your salary.

VACATION AND SICK LEAVE
Annual leave includes 24 days of vacation, 11 paid holidays, and 12 days of sick leave

For more benefits information please visit our Employee Benefits website.