Director of Academic Operations, School of Business

California Baptist University

Job Description

A systems thinker who manages and coordinates administrative and academic-related operations within the Dr. Robert K. Jabs School of Business, including but not limited to the administration of accreditation, curriculum, academic engagement, and faculty development, by performing the following duties.

Essential Duties and Responsibilities

Other duties may be assigned.
  • Represents the School of Business in business and academic operations across the institution.
  • Provides professional development and training for student workers and administrative support staff in the School of Business.
  • Trains, supervises, and manages the Administrative Secretary for the School of Business.
  • Oversees operational processes and procedures and makes recommendations to improve the efficiency of the programmatic efforts within the School of Business.
  • Assists in evaluating business processes and operational and/or financial effectiveness.
  • Tracks spending associated with faculty development awards, CBU micro-grants, and other budgeted special projects.
  • Interprets, implements, and ensures School of Business compliance with university academic and administrative policies and procedures. Recommends new internal policies, guidelines, and procedures.
  • Assists Administrative Faculty as needed for special projects.
  • Coordinates the securing and distributing of faculty training materials on behalf of the School.
  • Composes and prepares confidential correspondence, reports, and other complex documents.
  • Assists with specific projects related to the long-term goals of the School of Business, including strategic planning, event planning and execution, and monitoring of school financial performance.
  • Coordinates input from Academic Program Directors for final course scheduling following University guidelines.
  • Coordinates internally facing student events and communication (e.g., new student and preview day presentations).
  • Assists the Office of Admissions in recruiting students and assists the Office of Student Success in retaining students
  • Participates in University and School events, including alumni and advancement activities.

Supervisory Responsibilities

Directly supervises Administrative Secretary. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; disciplining employees; addressing complaints and resolving problems.

Other Knowledge Skills and Abilities

  • Skill in the use of personal computers and related software applications.
  • Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
  • A thorough knowledge of Business English and arithmetic, general office methods, procedures, and practices.
  • Ability to plan, develop, and coordinate multiple projects.
  • Ability to read and write at a level appropriate to the duties of the position.
  • Ability to use independent judgment and to manage and impart confidential information.
  • Ability to gather data, compile information, and prepare reports.
  • Strong interpersonal and communication skills and the ability to work effectively with a diverse faculty, staff, and student body.
  • Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments.
  • Strong organizational skills and detail-oriented.
  • Ability to maintain confidentiality.
  • Excellent telephone courtesy knowledge and experience.
  • Ability to coordinate and organize meetings and/or special events.
  • Knowledge of standard budgeting and expenditure control procedures and documentation.
  • Knowledge of finance, accounting, budgeting, and cost control procedures.
  • Ability to interpret, adapt, and apply guidelines and procedures.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures
  • Ability to create, compose, and edit written materials.
  • Ability to make administrative/procedural decisions and judgments.
  • Ability to develop and maintain recordkeeping systems and procedures.
  • Ability to resolve customer complaints and concerns.
  • Ability to investigate and analyze information and to draw conclusions.

Education and/or Experience

Master’s degree (M.A.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.
Posting Detail Information

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