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Director of Working Professional Career Education & Coaching

University of Texas at Austin

Job Description

As an Equal Opportunity Employer, Texas McCombs believes that diversity in our faculty, student, and staff populations is integral to our core purpose of educating leaders that create value for society. We welcome applicants from under-represented groups and those who can demonstrate a commitment to inclusion.

Texas McCombs is a top business school at the center of one of the most innovative cities in the U.S. The McCombs community champions hands-on experiences alongside the ground-breaking research and thought-leadership of a world-class faculty. The collaborative spirit and enterprising drive of the Longhorn alumni network, one of the largest university networks in the world, is embedded in our culture, making us human-centered and future-focused in all our endeavors. We are shaping those who will shape tomorrow, and solving challenging problems while remaining committed to creating a community that is diverse, supportive, and challenging. What starts here really does change the world.

For more information about Texas McCombs please visit: https://www.mccombs.utexas.edu/


Supervise Working Professional Career Management staff, manage the education and programming for the Working Professional (WP) MBA programs. Assist Senior Director with internal operations and budget. Provide strategy oversight for advising, coaching and job search assistance to guide students in meeting their job search goals.

TALENT MANAGEMENT: Directly supervise 4 FTE (Career and Talent Development Consultants). Nurture, retain and grow the professional development of each team members. Shadow and coach staff for advising and instruction. Benchmark and provide the latest resources for staff on professional development for advising and coaching.
STRATEGY AND INNOVATION: Identify ways we can enhance the career management experience every academic year, including ways to improve programming, our Canvas site, and career tools. Supporting the scaling of experienced hire strategy across the WP team.
CAREER EDUCATION PROGRAMMING: Manage career programming and education for WP students across Evening, Houston, Dallas Fort-Worth, Executive MBA and MS of Technology Commercialization (MSTC) Programs. Lead enhancements and deployment of the 15hr interactive WP career curriculum across the first year of each students' MBA lifecycle. Teach workshops as needed. Benchmark industry best practices and assess new opportunities for improvement in how we educate students on navigating their careers.
CAREER CONSULTING: Train the team on career consulting best practices. Shadow and coach staff for advising and instruction. Provide career advising as needed, and support team in handling difficult student situations/circumstances. Benchmark and provide the latest resources for staff on professional development for advising and coaching. Research self-assessment and other tools for students for use in coaching. Manage the advising system and help the career consultant team understand more strategically how to manage their coaching load through group sessions and career fellows.
OPERATIONAL EFFICIENCY AND EFFECTIVENESS: Manage budget for the team. Support evaluation and implementation of new vendors for use in WP programs. Evaluate use of existing vendors each year for continuation of purchase. Assist Managing Director with internal operations and budget. Assist Senior Director in assessing current advising and instruction systems/data/metrics and developing recommendations for improving metrics and process. Manage reporting on student activity and career performance.
EMPLOYER AND ALUMNI RELATIONS: Partner with the Employer and Alumni Engagement team and the Alumni Career Management to build a strong ecosystem of alumni/employers who are interested in supporting our students' career journeys via experienced hire/just-in-time processes. Identify new ways to leverage our alumni to support career education & coaching programming efforts and help scale high-touch connections.
ADMISSIONS AND MARKETING: Foster a strong partnership with Admissions and support the admissions strategy with data analytics and storytelling on student career performance and success across industry sectors. Coordinate with Admissions on student issues related to success in the career search.
COMMUNICATIONS AND CROSS-FUNCTIONAL PARTNERSHIPS: Serve as communications lead to the WP students for Career Management Team, and with MBA Program Office, MSTC program, Employer and Alumni Engagement, Recruitment Operations, Business Development, McCombs+, Student Experience, and Admissions for calendaring, event planning and scheduling.

Required Qualifications
Master degree in business, education, or a related field (relevant work experience can substitute); minimum of 5 years work experience in an MBA specific industry (e.g., finance, consulting, marketing, operations) or relevant experience in career coaching/advising, outplacement, recruiting for these industries.
A strong desire to work with WP students and knowledge of various career fields for MBA and MSTC graduates.
Experienced leader with a proven track record of success in leadership positions within complex, multi-constituent, fast-paced, and mission-driven organizations.
Extensive experience in career and/or leadership coaching, curriculum strategy and innovation, and leading teams.
Effective developer of people who can manage a talented and passionate team and portfolio of projects and issues and rapidly assess situations with multiple outcomes and consequences.
Flexible problem-solver with the ability to create structured quantitative and qualitative analysis.
Strong communication skills and the ability to communicate difficult and complex matters effectively to a range of audiences and skill levels.
Excellent judgment, discretion, flexibility, and ability to work under pressure in a variety of contexts.
Demonstrated experience with Microsoft Teams, Zoom and/or other remote communication technologies as well as webinars.
Highly proficient with spreadsheet and presentation software required (MS Word, PowerPoint, Outlook and Excel).
Model transformational leadership by providing vision and outside-in perspectives, functional expertise, outstanding service and collaboration, and effective organizational and strategic acumen in a dynamic environment.
Demonstrated interpersonal and social emotional intelligence skills.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications
5+ years of leading teams, 10+ years of experience in career development, career education and coaching, and business planning in the higher education or corporate sector.
Proven success in innovation and creativity in career education and curriculum design for MBA and/or MSTC students, incorporating varying learning styles.
Clear interest in and/or understanding of higher education ecosystem and culture.
Strong analytical background or work experiences.
Proven success in supporting MBA and/or MSTC students/talent.
Entrepreneurial leader who can form alignment around the pursuit of important goals or the response to substantial challenges; apply strong organizational, leadership, and management skills in order to be an effective agent of change to enhance our team and school’s mission.
Familiarity with Handshake, Symplicity, 12Twenty or other career services management systems

Salary Range

$80,000 + depending on qualifications

Working Conditions
May work around standard office conditions with repetitive use of a keyboard at a workstation.
Regular weekday hours required. Monday - Friday work hours will flex accordingly and may require evening or weekend availability.
This is an Austin, TX-based position and is eligible for hybrid work
Applicants must be legally authorized to work for any employer in the United States. This position is not eligible for sponsorship of work visas.

Required Materials


3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.


Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.


Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.


Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.


Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.


Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.


Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.


The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197.

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