How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Summary

Under the general direction of the Manager for Departmental Information Delivery for the Enterprise Data and Information Services (EDIS) division of Health Information Technology & Services (HITS) department, performs duties designed to maximize the business intelligence capabilities for Michigan Medicine Electronic Health Records (EHR).

The Senior Business Intelligence Analyst has independent responsibility for designing, developing, implementing and maintaining reports, data extracts and data visualizations in the assigned Epic MiChart application, other applications as assigned, and/or data sources in support of assigned operational strategic objectives within clinical, business and regulatory functions.   This role also provides general end-user and analytic support to the application and/or data source.  Customers of this work include Nursing teams, Social Work teams, Pharmacy teams, regulatory reporting agencies, Finance teams, Revenue Cycle teams, Strategic Planning and Business Development teams, Human Resources teams, Academic IT Administration, and Medical School Administration.  

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.  Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

• Develop, implement and maintain reports and extracts to support the Epic MiChart applications, and other applications from disparate data sources.
• Develop, implement and maintain dashboards and data visualizations in Tableau to support enterprise business intelligence capabilities, assigned operational objectives, and/or project-based assignments.
• Manage cross functional unit projects and/or teams which include project planning, task management, and status reporting.
• Provide reporting and analytics troubleshooting and end user support.
• Assist in identifying and leading change management processes for new/improved business processes/BI tools and resources.
• Collaborate with HITS team members to promote data and analytic strategic and operational goals with technology resources, infrastructure and other service areas.
• Manage day-to-day activities including prioritizing tasks and communicating effectively with customers, team members and application developers.

Required Qualifications*

Requirements for Senior Level

• BA or BS in quantitative field
• 5+ years of relevant experience in SQL
• Epic Certification on Cogito, Caboodle, Clarity and Clinical Data Model is required within 4 months of hire

 Requirements for Intermediate Level

• BA or BS in quantitative field
• 3-5 years of relevant experience in SQL
• Epic Certification on Cogito, Caboodle, Clarity and Clinical Data Model is required within 6 months of hire

Desired Qualifications*

• Proficiency in an Epic data model application is highly desired
• Experience with Tableau Desktop and data visualization
• Experience with Service Now
• Demonstrated effective written and verbal communication skills
• Ability to adhere to processes and team coding and maintenance standards
• Excellent customer service skills 
• Ability to function effectively as a member of a cross-functional team in a matrixed environment
• MS/MA in Computer Science, Mathematics, Informatics, Healthcare Administration, Computer Engineering or a related field 
• Commitment to Diversity, Equity and Inclusion

Work Locations

This position is being made available with the ability for you to negotiate alternative work schedules and remote/on-site options to suit your work-life balance. Non-Michigan residents should inquire about potential employment while working remotely in a state other than Michigan.   Apply to be part of a strong team that partners with our institution, community, and each other.   

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Additional Information

Benefits  

We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: https://careers.umich.edu/benefits

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings.  Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including one booster when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine.  This includes those working remotely and temporary workers.   More information on this new policy is available on the U-M Health Response website or the UM-Dearborn and UM-Flint websites.