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Region Business Operations Director

Job Description


Now is the time to join us and make a difference. Be a relentless force for a world of longer, healthier lives. Here at the American Heart Association, you matter and so does your career.

The American Heart Association has an excellent opportunity for a Region Business Operations Director, EVP Administration (Western States Special Projects). This remote opportunity has a location that is flexible within the Western States region (Alaska, Arizona, California, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, and Washington).

Under general supervision, the Region Business Operations Director provides complex project management as part of the Office of the Executive Vice President (EVP) to ensure strategic business alignment and communication across key internal and external stakeholders. This includes advanced project and stewardship management maintaining the highest level of integrity, confidentiality, and diplomacy.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as training and support locally and through our National Center.

#TheAHALife is our company culture, our way of life, reflecting our diversity and inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, Twitter, and at heart.org.


  • Manages the communication with the Western States Region Board of Directors and serves as the project staff lead for meetings and cultivation/recognition efforts. Prepares and distributes meeting materials in coordination with national and regional departments including financial update and program outcomes; creates dashboards, presentations and summaries that present information in a concise and clear format, surveys members for meeting effectiveness and provides and implements recommendations to optimize volunteer engagement.
  • Manages communication and cultivation efforts with key donors, volunteers and other stakeholders in collaboration with national and regional departments. Ensures that regular contact is maintained, communications and/or meetings are arranged to support ongoing relationship building.
  • Functions as the project staff lead for recurring and ad-hoc internal strategic and tactical planning meetings with Senior Management Team, Executive Directors, and other department teams. Develops agendas, presentations, talking points and materials in collaboration and coordination with national and regional departments. Records notes and action items and ensures follow-up on agreed upon deliverables.
  • Manages staff recognition and cultivation efforts including touchpoints for personal occasions.
  • Facilitates cross-functional coordination, communication, and outreach to ensure effective alignment of market, region and association-wide planning and execution.
  • Provides executive level administrative support for EVP including calendar, travel, and expense management.


Minimum of five (5) years' experience that includes:
  • Project management experience with C-suite executives in comparable organizations with demonstrated excellence in resourcefulness and organization/planning.
  • Experience in internal and external communications, partnership development/donor stewardship and fundraising.
  • Proficiency in Microsoft Office applications.
  • Experience managing multiple priorities in a highly dynamic environment.
  • Experience and interest in direct outreach to establish new and stewarding existing relationships.
Here are some of the preferred skills we are looking for:
  • Bachelor's degree in Business Administration, Communications or related degree.
  • Volunteer engagement and cultivation.
  • Knowledge of AHA’s mission and programs.

Compensation & Benefits:

Expected pay range will be $55,200 to $77,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

  • Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
  • Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.
  • Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
  • Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
  • Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.


The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

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EOE/Protected Veterans/Persons with Disabilities

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