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Coordinator 3, Business Services

Job Description

Position Title

Coordinator 3, Business Services

Open Internally or Externally

External

If faculty, tenure track status

Not Applicable

Reports to (title)

Program Director

Department

The Mill Entrepreneurship Center

Requisition Number

23179

Position Type

New position

Job Category

Staff

FT/PT

Full-time

Starting Salary

$48,407.54 - $51,015.09

Job Open Date

01/24/2023

Open Until Filled

Yes

Priority Review Date

02/06/2023

Job Summary

Support and coordinate programming, logistics, reporting and administrative tasks for the Minority Business Center (MBC) office and staff. Manage client data and reporting requirements using the Salesforce Client Relationship Management (CRM) software system and database. Plan, coordinate and participate in the marketing, outreach, training and educational aspects of the MBC. Support staff functions related to client and strategic partner meetings and events. Research and manage procurement, funding, and strategic partner opportunities to assist client business growth. Participate in capacity building activities with other divisions at The Mill Entrepreneurship Center for MBC’s growth and development. Manage, prepare and deliver reports to the national grant sponsor, Minority Business Development Agency (MBDA).

Essential Responsibilities and Duties

  • Conduct data analysis on the minority businesses in Utah and the region.
  • Assist with presentations, education and awareness about the Minority Business Center to community partners and constituents.
  • Prepare marketing and outreach materials to reach prospective clients.
  • Research local and national grant and procurement databases and maintain ongoing lists of bid opportunities.
  • Prepare monthly grant benchmark update reports to staff.
  • Attend outreach and sponsored events, conferences, summits, and meetings.
  • Present the Minority Business Center to chambers, professional associations, and minority organizations.
  • Attend national training as required.
  • Attend monthly staff meetings.
  • Assist with strategic direction for program expansion.
  • Coordinate quarterly MBC networking events, speaker series, online information sessions, and other public meetings as necessary.
  • Assist with client relationships and engagement with the MBC.
  • Seek opportunities to educate and attract new clients to the MBC and manage lead lists.
  • Manage a database of resource partners, strategic alliance partners and capital resource partners such as commercial banks, loan programs, private equity, angel investors, and other capital loan programs.
  • Research and track business opportunities for grants, access to capital, procurement contracts, etc., for staff to present to clients.
  • Track MBDA activity and opportunities.
  • Develop and track new lead sources.
  • Manage and maintain Salesforce CRM system, system upgrades, new applications, and provide ongoing CRM support to staff.
  • Other duties as assigned.

Minimum Qualifications

  • Bachelor’s degree or equivalent experience.
  • Four (4) to six (years) of related experience.
Trade off 2:1 in experience/education requirement.
Part time experience may be considered on a prorated basis.

Preferred Qualifications

Salesforce CRM software and data management.

Knowledge, Skills & Abilities

  • Administrative and program management experience.
  • Salesforce CRM experience or similar system.
  • Ability to problem solve proactively.
  • Strong organizational skills.
  • Communicate effectively with internal and external clients.
  • Ability to communicate effectively with a broad range of diverse people, ability, culture, and ethnic background, to maintain good working relationships across the College.
  • Ability to work with all groups in a diverse academic, socioeconomic, cultural, and ethnic background of community college students, faculty, and staff, including those with disabilities.

Special Instructions

  • Full consideration will be given to applicants who apply on or before the priority review date indicated above.
  • More information about Salt Lake Community College benefits: https://i.slcc.edu/culture/benefits/index.aspx

SLCC Highlights

Salt Lake Community College is Utah’s largest open-access college with the most diverse student body in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah’s fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students’ lives to strengthen its surrounding communities. SLCC employees work at 11 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment.

Salt Lake Community College seeks and values contributions from each community member and welcomes new and diverse perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation come about when diverse voices can speak and collaborate freely. As an emerging HSI, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving diverse students and being a model for inclusive and transformative education.

FLSA

Exempt

SLCC Information

Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law.

SLCC is a participating employer with Utah Retirement Systems (“URS”).

This position may require the successful completion of a criminal background check.

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