Director of Business Services, Facilities Management
Job Description
Class Description
The purpose of this class is to perform professional level administrative duties in coordinating the daily operations of assigned College division or function.
Minimum Requirements
Bachelor’s degree in facilities management, business administration, finance or closely related field with a minimum of eight years in progressively complex senior facilities management within organization(s). Of the eight years of experience five of those years must be in a supervisory role. An un-expired driver’s license valid in the State of Maryland is required.
Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field. Generally, employees are hired in the lower third of the scale.Class Specific Essential Duties
- Coordinate a functional process within assigned College department or division.
- Implement department programs or initiatives.
- Monitor compliance with policies and procedures.
- Maintains department records and files, as required.
- Conduct and attend meetings, as required.
- Supervise, advise, and evaluate assigned staff, as required.
- Prepare, analyze and provide reports on miscellaneous subjects, as requested.
Position Specific Essential Duties
1. Provides leadership and vision for financial management functionality of department in support of business requirements.
2. Develops, manages and monitors department operating budget including, but not limited to, budget allocation, fund transfers, expenditure transfers, contract expenditures, and procurement card compliance.
3. Develops and maintains budgeting models and tools used in the development of the annual operating budget; as well as, prepares monthly fiscal reports and financial analysis for Executive Director.
4. Identify business application training needs for department staff and provide expertise/oversight to ensure training/guidance is performed.
5. Establish vendor management practices and provide oversight of contracts, developing and monitoring vendor relationships, contract specifications, and performance measurements.
6. Manages all contractor files including correspondence and updates.
7. Performs human resources responsibilities including monitoring, processing and maintaining department personnel activities in collaboration with the college Human Resources department.
8. Coordinates department personnel search processes and the maintaining of files, development plans and training requests/plans. Create a positive work environment for department staff, incorporating the college’s commitment to equal opportunity and diversity in hiring, retention and promoting employees and empowering employees to use their full range of talents and abilities.
9. Provides oversight and management of the CMMS including service standards, processes, and audit protocol to ensure data integrity and reliability.
10. Establish a knowledge base and relationship structure within department to effectively bridge gap between customer needs and department solutions.
11. Design, distribute and analyze periodic customer satisfaction surveys to measure department performance.
12. Partners with college community to understand business needs and develop/ coordinate action plans are aligned for successful completion.
13. Provides support for various department and college-wide continuous improvement projects including research and analysis of best industry practices, benchmarking and potential application within department.
14. Develops consistent, documented standard operating procedures across department in order to achieve transparency in operations across all campus locations.
15. Assumes responsibility for the reliability and functionality of department website including serving as web master.
16. Assists with college sustainability initiatives; as well as, special projects/assignments for the Executive Director, as assigned, that align with the department and college strategic objects.
17. Ensures positive customer and stakeholder relationships to include building effective formal and information communication channels with stakeholders; soliciting information on needs, goals, and priorities and communicating with those who will be affected by change.
18. Is considered an essential employee for the Facilities Management department in regards to severe weather or significant campus events.
19. Effectively performs in a service environment and follows all county, state, college and departmental policies and procedures.
Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.
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