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Admissions Counselor, Full-Time MBA

University of Utah

Job Description

The David Eccles School of Business is seeking a talented, energetic professional as an Admissions Counselor for the Full-Time MBA program to provide administrative support and oversee programming and events. The position requires extensive interaction with prospective and current students, alumni, faculty, vendors, and other school and university staff. This person must have strong communication and project management skills, have a high quality service orientation, be an effective team player, and excellent organizer to handle multiple tasks.

This job is considered “essential.” Therefore, it is required that the employee be on-campus, in-person.

 

Responsibilities
Recruiting Responsibilities:
  • Significant interpersonal communication with prospective students (domestic and global) over the phone, via Zoom, as well as in-person, and through e-mail.
  • Prepare records and maintain files on activities relating to recruiting and admissions on the platform Salesforce (previous system experience preferred, not required)
  • Answer phones and respond to initial prospect inquiries.
  • Process student applications including communication, setting up interviews, and managing all incoming, supporting documents.
  • Provide ongoing communication to prospective students and applicants throughout the application process.
  • Plan and implement Full-Time MBA events as required, for example: Interview Days, Information Sessions, and recruiting fairs.
  • Maintain accurate and detailed event records. Collect records of suggested improvements for future events.
  • Work with another Admissions Counselor on evaluation for events, new programs, and other projects as assigned.
  • Significant interaction with in-house marketing in order to update recruiting materials and create new content.
  • Accurately represent the Full-Time MBA program and the university. Be responsible for making decisions (in partnership with another Admissions Counselor) related to running the program in an effective and conscientious manner.
  • Work with/across multiple departments including financial aid, graduate admissions, veteran affairs, and international student services.

 


Admissions Responsibilities:
  • Finalize prospective student applications and coordinate admissions decisions
  • Process student enrollment and verify documentation
  • Assist Student Affairs team with online onboarding course ahead of orientation
  • Event coordination of pre-MBA orientation
  • Connection with MBA students entering the program that will facilitate assigning current student mentors and MBA student teams

Note: This job description is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. In addition to recruiting and admissions responsibilities the Admissions Counselor will also have the opportunity to work directly with current students and support all needs of the program. Additional responsibilities could include faculty support, student club oversight, and knowledge of online university systems (to be trained).

Work Environment and Level of Frequency typically required
  • Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required
  • Nearly Continuously: Sitting, hearing, listening, talking.
  • Often: Repetitive hand motion (such as typing), walking.
  • Seldom: Bending, reaching overhead, Lifting – up to 25 pounds.

 

Minimum Qualifications
Requires a bachelor’s degree and 2-4 years’ related experience, or equivalency (one year of education can be substituted for two years of related work experience).

 

Preferences

 

 
Type
Benefited Staff

 

Special Instructions Summary

 

 
Additional Information
The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
 
Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
 
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
 
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
 
Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

383 University Street, Level 1 OEO Suite

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted at oeo.utah.edu

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: employment@utah.edu or call 801-581-2300.


The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
 
This position may require the successful completion of a criminal background check and/or drug screen.
 

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

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