Business and Technology Applications Analyst
Anticipated Hiring Range
Monday- Friday; 8:00 am-5:00 pm and other hours as needed to fulfill the duties of this position.
About the Department
North Carolina State University (NC State) was founded in 1887 with the purpose of creating economic, societal, and intellectual prosperity for the people of North Carolina. Today it is the largest university in North Carolina with more than 34,000 high-performing students, 8,000 pre-eminent faculty and staff and 205,000 alumni. NC State is known for its leadership in research, education, and service and as a research extensive university, is recognized for its strengths in science, engineering, and technology. The University consistently ranks among the top public national universities and one of the best values in higher education.
The mission of University Advancement is to secure support for NC State University in terms of dollars, service, and engagement by delivering an integrated program of development, alumni relations, communications and marketing, and advancement services. Our objective is to build deep and long-term relationships with alumni and other stakeholders, and partners that will ensure increased support to NC State in the future.
Advancement Services provides timely, accurate and actionable resources to enhance fundraising and engagement activities at NC State University. We achieve this through effective business intelligence and reporting, compelling donor research and analysis, innovative technology, quality donor and alumni information, and superior customer service, all while applying ethical gift and data management practices. Advancement Services supports the operations of Alumni Relations, University Development & University Communications. The unit oversees the University’s alumni & donor database, AdvanceTM, Advance BI systems, processing gifts and conducting research about potential contribution opportunities. Advancement Services also maintains financial records, conducts donor research, receipts corporate & individual private gifts following the NC State Standard Operating Procedures for Acceptance of Gifts, administers the corporate matching gifts program, updates & verifies alumni records, manages donor prospect tracking systems, plans and manages gift agreements & endowment reports.
Essential Job Duties
We’re looking for our next Business Intelligence analyst to join a collaborative team of five experienced analysts in a fast-paced and innovative environment where we are responsible for proactively providing data visualizations and reports that support NC State’s philanthropic and alumni engagement efforts. Now is the right time to join our Analytics & Data Services team; as NC State celebrates the end of our successful $2 billion Think and Do the Extraordinary campaign, our team is focusing on enhancing our analytics and data strategies with a Tableau implementation, a complete revamp of our analytics and reporting strategy and an enhanced focus on customer consultation and outreach. This new strategy will help us evolve from strictly delivering data to more proactively providing key performance indicators (KPIs) and helpful metrics with which fundraisers can track their progress and performance. Dashboards and other self-service solutions are becoming a key part of our entire fundraising operation as they set a common place by which all staff can access important information. In addition to our analytics overhaul, NC State anticipates the implementation of a new Advancement CRM over the next two years, which will provide more opportunities for our team to help set the future direction of how data is used in University Advancement. Reporting to the Director of Analytics & Data Services, this position will be eligible for flexible/hybrid (not 100% remote) work arrangements.
Testing to make sure data tables and information maps in reporting are correctly staged and provide the data they are supposed to.
Other projects and tasks as assigned.
Minimum Education and Experience
Bachelor’s degree with nine credit hours in programming and one year of experience in business application consulting or development; or equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Other Required Qualifications
- Demonstrated experience in systems analysis, business process analysis, requirements gathering, and/or translating business requirements into technical specifications
- Experience with at least one enterprise business intelligence or visual analytics tool (SAS, Tableau, Qlik, PowerBI, Cognos, Sisense, or BusinessObjects)
- Experience with or understanding of SQL
- Outstanding oral and written communication skills
- Able to understand and follow complex directions and work in a cooperative group
- Excellent organizational and time management skills
- Ability to develop working specifications from vague and often changing requirements
- Experience presenting useable insights to business partners and recommending courses of action
- Ability to work under pressure and with frequent interruptions
- Ability to sit for extended periods; requires close contact with computer displace, keyboard and mouse for prolonged periods
- Bachelor’s or Master’s Degree in Information Science, Computer Science, Software Engineering or other relevant field or equivalent combination of training and experience
- 2 years of experience in a data analyst role OR in an enterprise reporting role
- Experience in higher education administrative computing and information services
- Knowledge of advancement data and systems, preferable Ellucian Advance
- Experience in the non-profit fundraising space
- Knowledge of SAS BI systems
- Experience in Python or R programming language
Required License(s) or Certification(s)
Valid NC Driver's License required
Commercial Driver's License required
Job Open Date
Special Instructions to Applicants
Please attach a cover letter, resume and contact information for at least three professional references.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
12 Month Recurring
Mandatory Designation - Adverse Weather
Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events
Non Mandatory - Emergency Event
Is this position partially or fully funded on ARRA stimulus monies?
085001 - Advancement Services
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or firstname.lastname@example.org
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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